Privacy Policy

Introduction

Welcome to Mayo Marquee Hire Ltd. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with UK laws and regulations, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.

  • Event Details: Information about your event, including date, location, and requirements.

  • Payment Information: Details necessary to process payments, such as credit/debit card information.

  • Communication Records: Correspondence with us via email, phone, or other channels.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: To manage and fulfil your marquee hire requests, including setup, delivery, and customer support.

  • To Process Payments: To handle transactions and manage billing.

  • To Improve Our Services: To analyse data and improve our services and customer experience.

  • To Communicate with You: To send updates, confirmations, and promotional materials if you have opted in to receive them.

3. Legal Basis for Processing

We process your personal information based on:

  • Contractual Necessity: To fulfil our contractual obligations and provide the requested services.

  • Legitimate Interests: To improve our services and communicate with you effectively.

  • Consent: Where you have provided consent for specific purposes, such as receiving marketing communications.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third parties who assist us in operating our business, such as payment processors and delivery services.

  • Legal Obligations: To comply with legal obligations or protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

Under UK data protection laws, you have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request correction of inaccurate or incomplete information.

  • Deletion: Request the deletion of your personal information, subject to certain conditions.

  • Restriction: Request restriction of processing in certain circumstances.

  • Objection: Object to the processing of your personal information based on legitimate interests.

  • Data Portability: Request transfer of your personal information to another organization.

To exercise these rights, please contact us using the details provided below.

7. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files placed on your device that help us analyse website traffic and improve our services. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. The date of the most recent update will be indicated at the top of the policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Mayo Marque Hire Ltd
18 Evans Street, Newport, NP205LD
info@mayomarqueehire.co.uk
07539538370

We are committed to addressing any inquiries and resolving any issues you may have.